Fact Check – Vol. 3: Shumlin Out of Stride with Vermont Health Connect

Governor Shumlin told a combined group of both legisaltive health committees that Vermont Health Connect“…now is hitting its stride

(Source: Nancy Remsen, BFP, 1/7/2104, “Shumlin Wants Legislature to Recommit to Big Health Care Changes”, emphasis added)


Those who need to deal with the mess his taxpayer funded, government run healthcare exchange has created tell a very different story:


“Among the lingering concerns insurers have with the website are that small businesses can’t use it, individuals can’t pay with credit or debit cards and, perhaps most frustrating to everyone involved, users can’t go back and make changes – such as adding a new dependent or giving a new address – to their online applications. Currently, changes have to go through customer service.”

(Morgan True, vtdigger.com, 1/9/2014, “Insurers Want To Know Whether Health Care Signup Deadline Will Be Extended Again”, emphasis added)

 

“Significant functions of Vermont Health Connect are either in initial testing or have not yet been tested,” (Vice president for external affairs at Blue Cross and Blue Shield of Vermont Kevin) Goddard said. Until we see that the system is tested and its functions work cleanly and efficiently we remain unsettled with large populations moving into (that system).

(Morgan True, vtdigger.com, 1/9/2014, “Insurers Want To Know Whether Health Care Signup Deadline Will Be Extended Again”, emphasis added)

 

“…the expensive system — for which Vermont signed a three-year, $84 million contract with CGI — has failed to function as designed. Users have been unable to pay online for their plans and, as of this week, some who had enrolled still hadn’t gotten their cards.

(Kathryn Flagg, Seven Days “Off Message Blog”, 1/7/2104,“Shumlin Doubles Down on Exchange, and Shifts Focus to Single-Payer Health Care” emphasis added)


If this is an example of a website “hitting its stride” as the Governor asserts, how can Vermonters have any confidence in this administration’s ability to completely overhaul Vermont’s entire healthcare system in 2017?

 

How can Vermonters have confidence in the accuracy of the Shumlin administration’s statements about Vermont Health Connect — and his future healthcare plans — if they so clearly refuse to acknowledge the facts reported so often by so many?

 

Even more concerning, is Governor Shumlin so out of touch with the implementation of this $84-million website that he truly believes the website is “hitting its stride”?

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